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STEP BY STEP GUIDE:
1. Register for a free account with Penguin Pick-Up here. (skip this step if you already have a Penguin Pick-Up account).
2. Shop on our website and add your chosen Doggiecatessen order to the shopping cart.
3. On the cart page, search the provided map for your nearest (or preferred) Penguin Pick-Up location, select it, and click check-out. After that, on the check-out page, your chosen Penguin Pick-Up address should show up as your shipping address. (Your billing address, however, should be your home address)
4. As soon as the order goes through, you will be contacted by us with an order confirmation email.
5. We will cook your order in the next few days and send it over to Penguin.
6. As soon as Penguin receives your order, they will notify you when your order is ready for pick up. Penguin gives you a 7 day window period to pick up your order.